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Returns & Refunds
Hassle-Free Returns:
We want you to love your Amethyst Grace scarf! If something isn’t quite right, you have 14 days from the purchase date to return it.
How to Return Your Item:
Step One:Contact Us: To initiate a return, email us at info@amethystgrace.co.uk and use the return form included in your delivery package.
Step Two:Return Your Item: Pack your unworn item carefully in its original packaging and obtain a Proof of Postage from the Post Office for added security in case of loss during return shipping.
Refunds and Replacements: Once we receive and inspect your returned item, we’ll notify you about your refund or replacement status.
For Faulty Items: If your item is faulty, we’re happy to replace it (subject to stock availability).
Change of Mind: If you simply changed your mind, we’ll issue a full refund of the purchase price, minus the original postage cost.
Please Note: During peak seasons, such as Christmas, slight processing delays may occur. Please note that the shipping cost will be deducted from all return orders.